SHIPPING & RETURNS
You can use VISA / Master Card / Paypal for payment. After completing the payment procedure, "payment confirmation e-mail" will be sent to the registered e-mail address. After that, we prepare to ship items.
Please check once more if the correct address has been entered before payment.
Your order will be shipped within 6-10 business days after payment is confirmed.
FREE DELIVERY OVER $300 SHOPPING (STADARD ONLY )
Delivery in Australia (USD)
STANDARD Included tracking No. / Delivery by 5-7 days
EXPRESS Included tracking No. / Delivery by 1-2 days
Delivery for International (USD)
STANDARD Delivery by 10 days
Express Delivery by 5 days
About customs clearance
In the case of mailing to Japan, ASA Design Byron Bay basically has no tariffs. It will not be taxed unless it is a large amount of shopping, but please understand that it is not possible for us to make a definite judgment about tax and so customers are responsible for paying tariffs.
Refund and exchange
When your order arrives at your hand, please be sure to check the contents. If by any chance, there are defective items etc, please contact us as soon as possible. We will only deal with the claim within 10 days after the arrival of the item.
ASA Design Byron Bay carefully and lovingly handcrafted one by one. As our products are all handmade goods and natural materials are used, colour of beeswax, size and the way the prints may differ somewhat, but please acknowledge that.